Tel: 01902 837452 

HR Support – Level 3 Standard

Higher Apprenticeship Standard – HR Support

This is a brand-new employer developed Trailblazer Higher Apprenticeship Standard in HR which is designed to develop the knowledge, skills and behaviours needed to become a competent member of your companies HR Function.

Benefits to the business

Attraction, development, engagement and retention of L&D staff.

Development of HR expertise to: – Efficiently and effectively resolve HR issues in line with statutory and company policy, bring best practice to the organisation, provide an excellent level of customer service on varying HR matters and develop an understanding of how the strategic goals of the company relate to the role HR professionals are in.

Content of the Apprenticeship Standard (designed by an HR Trailblazer employer group and approved by the Institute for Apprenticeships)

  • Knowledge – Business Understanding, HR Legislation and Policy, HR Function and HR Systems & Processes
  • Skills – Service delivery, Problem solving, Communication and Interpersonal, Teamwork, Process Improvement, Managing HR Information, Personal Development
  • Behaviours – Honesty & Integrity, Flexibility, Resilience

Who is it for?

Individuals newly appointed to an HR role who will be involved in delivering Frontline Support to HR managers and employees; or for existing HR staff who would like to gain a recognised qualification and further improve their knowledge and understanding of HR.

How long will my Apprenticeship take to complete?

18-24 months depending on existing knowledge, skills, and experience.

What’s included in the CMT Apprenticeship programme?

  • 6-8 x 1 day workshops at monthly intervals (No. of workshops dependent on group sizes and logistics)
  • Setting and providing feedback on assignments
  • 3-way progress reviews (learner, line manager, trainer & assessor) every 8-12 weeks either at learner’s location or via SKYPE/Facetime
  • Distance learning – Webinar/SKYPE/email/telephone support as required – access to CIPD resources.
  • Residential opportunity – 3 days in Snowdonia, with a focus on developing the required behaviours of flexibility/resilience (as included in the Apprenticeship Standard) as well as an opportunity for theoretical input
  • End Point Assessment – Guidance and Preparation (in the event of further support and training in preparation for a potential re-sit or re-take, an additional cost to be agreed will be required outside of Levy funding)


When and where can I start?

Course dates and locations will be planned by CMT which will be driven by demand. Please contact us to register your interest, or formally apply to join a local cohort by completing our enrolment form.

What is the role of the employer?

All Apprenticeships are employer-led and are the responsibility of the employer, with support of training providers. The employer will normally provide induction training; manage the employee, including performance management reviews; conduct monthly 1-2-1s; provide support; provide shadowing opportunities, coaching, and mentoring; provide ongoing and final feedback; co-operate with the requirement for 20% of the Apprentices’ time to be spent ‘off the job’ learning related to the HR Apprenticeship Standard.

What is the role of training provider – Crosby Management Training Ltd

Provide initial advice and guidance, clarify roles and responsibilities, agree timetable, complete apprentice paperwork, identify learning gaps, deliver training, monitor progress, provide learner support, provide feedback, agree scope and content of project, review and assess project, register with appropriate bodies, prepare for End Point Assessment (EPA) and claim final certificate.

Options –  There is no mandatory qualification, however, one of the following two options is strongly recommended to ensure that the apprentice has a robust technical grounding in HR:

  • The apprentice should complete either the CIPD Foundation Certificate in Human Resources Practice (extra £1000) or the CIPD Foundation Diploma (extra £1500) in Human Resources Practice. Successful completion will lead to Associate Membership of the Chartered Institute of Personnel and Development (CIPD).
  • Should the employer not wish the apprentice to complete the full qualification, then we recommend that, as a minimum, the apprentice should complete the Managing Employee Relations and HR in Context units from the Diploma (extra £500).

End Point Assessment – conducted independently by the CIPD

  • A Consultative Project, completed in the final months of the apprenticeship which contains a range of evidence demonstrating that the apprentice has met the requirements of most of the Standard.
  • A Professional Discussion

Funding/Additional Costs

For larger employers, this Apprenticeship will be funded through your Digital Apprenticeship Account. For smaller employers, not subject to the Apprenticeship Levy, the Apprenticeship will be funded 95% by the government and 5% by the employer.  The funding band is £4500.
Learners will need to register as student members of the CIPD should they choose to complete a qualification (costs to be met by individual or employer). A small additional charge will be made for the elements of the residential, which cannot be Government funded.  Text books are at additional cost.

For further information, fill in the form on the right, or contact us:

T: 01902 837 452